Clinical Management Solutions from SMI Group

SMI Group Consultant Staff Sue Smith Dorothy McNatt John Gialanella

SUE SMITH, M.H.S.A, B.S.N., CNOR

Ms. Smith has over 25 years of healthcare and surgery program experience. This includes 15 years of managing surgical service programs in both acute hospital and ambulatory care settings. Her expertise is organization design and management development, strategic and facility planning, clinical program design, development and implementation, organization improvement, equipment and supply systems evaluation, policy and procedure development, project management and staff leadership. Ms. Smith's vast hands-on experience had a significant impact for her consulting assignments at D.J. Sullivan & Associates and Johnson & Johnson Health Care Systems Inc. Consulting and Services Division.

As VP Clinical Programs & Operations of the Surgery Management Improvement Group Inc. she is responsible for the Clinical Service Line -- all clinical programs and services provided by perioperative consultants. During her professional career, Ms. Smith has:

• Led the design and implementation planning of surgical services organization, management and clinical practice, integrating and standardizing programs and processes across a five hospital system.
• Led the design and implementation of a Surgical Patient Safety program and OR Quality Indicator Monitoring System for a large teaching hospital that had experienced several sentinel events.
• Organized and implemented team nursing/specialty cluster and management structures to optimize staff development and improve quality of services.
• Chaired a task force through the search, selection and implementation of an OR Information System which provided scheduling, electronic charging, management reporting, and perioperative documentation.
• Led a task force to determine the feasibility of and then integrate the surgery scheduling functions with a hospital wide central appointment and preadmission scheduling program. Successfully transitioned a scheduling office to the provision of a "one call" service for physicians and their offices for scheduling surgical procedures/admissions/testing.
• Collaborated with the Department of Gynecology to develop and implement one of the first successful Invitro Fertilization programs in the United States.
• Planned, designed, and monitored construction and opening of a six room OR suite and support area addition.
• Developed staffing patterns for the operating room based on data identifying peak volume times to assure staff availability to meet caseload demand.