SMI Group - Case Studies

Surgical Business Success Stories from SMI Group

Surgery Management Improvement Group brings over 20 years experience at over 2,500 customer sites. As a result we can successfully assist you in every phase of the surgery process, including improving relationships between hospital staff and surgeons and referring physicians, and offering marketable, cost-efficient programs with the latest medicine, technology, and techniques.

The assessment conducted at this medical center revealed the opportunity to increase market share by 17% by strategically positioning the surgery program within targeted services, expanding the geographical region of its targeted patient population, developing the ambulatory surgery program, and improving operational effectiveness.

An OR governance structure has been established to provide a collaborative medium among surgeons, anesthesia, and OR management for program growth management and effectiveness monitoring. SMI Group facilitates several surgery program improvement teams focused on scheduling, patient flow, and materials management. Since the project was initiated eight months ago, case volumes have increased by 5.3%.

Based on benchmark comparisons, excessive case times and labor/materials costs were identified at this medical center, comprised of two non-university teaching hospitals. In addition, significant potential for increasing the medical center's surgical market penetration with focused direction was identified.

By improving operational efficiency to allow for the additional case volume and implementing an expense management program, the potential for over $7,000,000 in combined financial benefit was identified. During the first year of facilitating focused improvements and expense reduction, SMI Group assisted the medical center in realizing over $2,500,000 of this potential.