Surgery Management Improvement Group brings over 20 years experience at over 2,500 customer sites. As a result we can successfully assist you in every phase of the surgery process, including improving relationships between hospital staff and surgeons and referring physicians, and offering marketable, cost-efficient programs with the latest medicine, technology, and techniques.
The assessment conducted at this medical center revealed the opportunity to increase market share by 17% by strategically positioning the surgery program within targeted services, expanding the geographical region of its targeted patient population, developing the ambulatory surgery program, and improving operational effectiveness.
Based on benchmark comparisons, excessive case times and labor/materials costs were identified at this midwest academic medical center, comprised of two non-university teaching hospitals. In addition, significant potential for increasing the medical center's surgical market penetration with focused direction was identified.
As part of a consulting engagement focused on surgery program operational effectiveness, SMI Group's consultant assisted this New Orleans hospital in identifying and implementing nearly $1.4 million in savings related to sterile processing and materials management.
Surgery Management Improvement Group Inc. consultants initially responded to these four hospitals' needs to improve central sterile processing operations to meet clinical and regulatory standards by reviewing their current programs and processes. This included an evaluation of instrument processing workflow, quality and performance monitoring, program design, policies and procedures, and central processing staffing. A review of the facility was also conducted to determine constraints to process improvement and service standards and the ability to accommodate current and emerging technology and work processes.
Project efforts included an analysis of opportunities for improvement at this hospital, development of detailed recommendations, assistance with the implementation of change via consultant facilitation of design teams (for scheduling, organization, governance, and patient flow), provision of interim management following the departure of the surgery director, assistance in the evaluation of a permanent director and mentoring of the newly hired manager.
Project efforts at these seven facilities included analyses of opportunities for improvement with the respective perioperative programs, enhanced utilization of anesthesia providers, development of detailed recommendations, and assistance with the implementation of change via consultant facilitation of design teams (for scheduling, organization, governance, and patient flow).
SMI Group completed an assessment for this 14 room perioperative services department to identify needed operational improvements.
Affecting this 700 bed Level I Trauma Center for southeast New England and a major teaching hospital for a University Medical School, State legislation enacted in 2008 restricting mandatory overtime for nurses added a new dimension to the staffing challenges experienced by the Hospital's busy surgery program.
Functioning at capacity in an extremely outdated OR suite, the hospital requested the Surgery Management Improvement Group, Inc. to facilitate a multidisciplinary team of physicians and nurses to develop a vision and operational facility plan for the operating room program of the future that would ensure clinicians have the space, resources, and operational efficiencies to meet the anticipated needs of surgery patients and successfully compete in the greater Boston healthcare market.
SMI Group, Inc.
P.O. BOX 7590
Ann Arbor, MI 48107-7590